Terms and Conditions of 912bet – Rules and Rights

By accessing, registering for, or using any service provided by 912bet, the user expressly confirms that they have read and understood these Terms and Conditions in full, as well as our Privacy Policy and the specific rules for each product or promotion available on the platform.

Accepting these Terms is a prerequisite for using 912bet. If you disagree with any provision set out here, you must immediately stop using the platform and request account closure through our Portuguese-language support, available 24 hours a day.

A 912bet reserves the right to update these Terms periodically. Changes take effect on the date they are published on the site. Active account holders will be notified by email of any significant updates. Continued use of the platform after changes are published constitutes automatic acceptance of the new Terms.

To register and use the services of the 912bet, the user must meet all of the following requirements:

• Be at least 18 years of age at the time of registration;
• Be a resident of Brazil with a valid CPF registered with the Receita Federal;
• Provide accurate, complete, and up-to-date information on the registration form;
• Not be listed on any active voluntary betting exclusion list or self-exclusion program;
• Have full legal capacity to enter into contracts in accordance with the Brazilian Civil Code.

Registration by anyone under 18 years of age is strictly prohibited. The 912bet requires CPF verification and may request additional documents (national ID, driver's license, proof of address) at any time to confirm user eligibility. Accounts created with false information or by minors will be closed immediately, and any retained balances will be reviewed based on the circumstances.

Citizens or residents of jurisdictions where online betting is prohibited by local law are not authorized to use the platform. It is the user's responsibility to verify the applicable legislation in their location before registering.

Each user is entitled to a single account on 912bet. Creating multiple accounts under the same person — whether using the same CPF, address, device, IP address, or payment method — is considered a serious violation of these Terms and will result in the immediate blocking of all identified accounts and the holding of balances for review.

You are solely responsible for keeping your login credentials (email and password) confidential. We strongly recommend using strong passwords with a mix of characters and enabling two-factor authentication, available in your 912bet account settings.

If you suspect unauthorized access to your account, you must immediately notify the support team at the 912bet via live chat or by email at contato@912bet.best. 912bet is not responsible for losses resulting from password sharing or negligent account access by third parties.

A 912bet may suspend or close an account without prior notice in cases of suspected fraud, bonus abuse, financial transaction irregularities, or violation of any clause of these Terms.

A 912bet accepts exclusively Brazilian payment methods for deposits and withdrawals. Available methods include: Pix, boleto bancário, credit and debit cards (Visa and Mastercard), PicPay, Mercado Pago, and TED bank transfers to accounts held at Brazilian banks (Nubank, Itaú, Bradesco, Caixa Econômica Federal, Banco do Brasil, and others).

All amounts are processed exclusively in BRL. No fees are charged on deposits. The minimum deposit is R$ 20,00 and the amount is credited to your balance in real time via Pix, or after payment confirmation for boleto (up to 1 business day).

For withdrawals, the minimum amount per request is R$ 50.00. Pix withdrawals are processed in up to 15 minutes for verified accounts. Withdrawals requiring additional KYC verification (generally above R$ 5,000.00 per transaction) may take up to 48 hours for review and processing.

• The withdrawal method must match the one used for the deposit, whenever technically possible;
• The Pix key or bank account used for withdrawals must be registered in the name of the 912bet account holder;
• Withdrawals to third-party accounts are prohibited and may result in account suspension;
• 912bet may request supporting documents proving the source of funds for high-value withdrawals.

A 912bet is not responsible for delays caused by third parties (banks, payment processors) outside its direct operational control.

Sports Betting at 912bet cover football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, Premier League, Champions League, and other competitions), MMA/UFC, e-sports (League of Legends, CS2, Free Fire), basketball NBB, volleyball, and other sports available on the platform.

Once confirmed by the user, a bet is considered final and cannot be unilaterally cancelled. The wagered amount is immediately deducted from the available balance. The bet is settled automatically once the official result of the event is determined.

Specific rules for special situations:

• Event canceled before it starts: the bet is refunded in full to the user's balance;
• Event suspended in play: if the event does not resume within 12 hours, bets are refunded based on unresolved markets; markets with a result already determined before the suspension are settled as normal;
• Odds error: bets placed at clearly incorrect odds due to a system error may be voided by 912bet with a full refund;
• Live betting: odds may be temporarily suspended during high-risk moments (penalties, imminent goals) and will reopen automatically shortly after.

A 912bet reserves the right to limit bets from users who display a consistently advantageous betting pattern that undermines market integrity, following individual review and prior notice by email.

The casino at 912bet offers slots, live roulette, blackjack, baccarat, poker, crash games, and progressive jackpots provided by internationally certified providers such as Microgaming, NetEnt, Pragmatic Play, and Evolution Gaming.

All casino game outcomes are determined by random number generators (RNG) certified by independent laboratories. The declared RTPs (return to player) for each game reflect externally audited figures and are available upon request from the support team at the 912bet.

At live casino tables, outcomes are determined by human dealers in real time. The 912bet does not interfere with the outcomes of live tables in any way.

Demo mode games do not involve real money, and results carry no entitlement to payment. Access to demo mode may be restricted to registered users.

A 912bet offers bonuses and promotions on a regular basis, including welcome bonuses, reload bonuses, cashback, and special promotions for events such as Brasileirão classics and UFC cards. Each promotion has its own terms available on the offer page.

General rules applicable to all 912bet bonuses:

• Every bonus has a minimum rollover requirement (wagering volume) that must be met before any winnings derived from the bonus can be withdrawn;
• The rollover is calculated on the bonus amount received, unless the specific promotion's terms explicitly state otherwise;
• Bets placed at odds below 1.50 (one point fifty) generally do not count toward the rollover — please refer to each promotion's specific terms;
• Each user may participate in each promotion only once, unless expressly stated otherwise;
• Bonuses cannot be transferred between accounts or converted directly into cash;
• A 912bet reserves the right to cancel bonuses granted due to error, identified fraud, or a violation of the Terms.

Bonus abuse — including systematic promotion exploitation techniques (bonus hunting) with the sole intent of extracting value without genuine risk — is considered a violation of these Terms and may result in account suspension and the holding of balances for review.

The user agrees to use 912bet in a lawful and good-faith manner. The following conduct is strictly prohibited:

• Any form of fraud, match-fixing, use of bots, automation software, or external systems to gain an unfair advantage;
• Money laundering or using the platform for unlawful purposes;
• Creating multiple accounts to exploit bonuses or bypass imposed limits;
• Sharing your account with third parties or allowing access by anyone other than the registered account holder;
• Use of VPN or other means to mask geographic location in order to circumvent restrictions;
• Abusive, threatening, or offensive behavior directed at the support team of 912bet or other users.

If any conduct prohibited under these Terms is identified, this authorizes the 912bet to immediately suspend or close the account, hold balances for review, and, where applicable, report to the relevant authorities in accordance with current Brazilian legislation.

A 912bet processes user personal data in compliance with Brazil's General Personal Data Protection Law (LGPD – Federal Law No. 13.709/2018). The full document detailing how we collect, use, store, and protect your data is our Privacy Policy, available at 912bet.best/privacy-policy.

The data collected is used exclusively for:

• Provision of online sports betting and casino services;
• Identity verification (KYC) and fraud prevention;
• Processing of financial transactions;
• Account-related communications and opt-in promotions;
• Compliance with legal and regulatory obligations.

Users are entitled to all rights guaranteed under the LGPD, including access, correction, portability, and deletion of their data. To exercise any of these rights, contact us at contato@912bet.best or via the live chat at 912bet.

A 912bet is committed to promoting responsible gambling and protecting vulnerable users. Sports betting and casino games are forms of adult entertainment and should never be seen as a source of income or a way to solve financial problems.

912bet provides the following self-control tools, accessible directly from your account settings:

• Deposit limits: set a daily, weekly, or monthly limit with immediate effect;
• Session alerts: configurable session time notifications;
• Temporary self-exclusion: suspends the account for a set period (minimum 24 hours);
• Permanent self-exclusion: permanent account closure with no reversal;
• Full history: access a detailed statement of bets, deposits, and withdrawals at any time.

Any user may request self-exclusion at any time through 24-hour support, with immediate effect and no justification required. A permanent self-exclusion request is irrevocable.

Users may request voluntary account closure at any time by contacting 912bet. To close the account and withdraw any remaining balance, the account must be fully verified and have no pending bonus rollover requirements.

A 912bet may suspend or close an account in the following situations, with or without prior notice:

• Violation of any clause of these Terms and Conditions;
• Suspected fraud, money laundering, or unlawful activity;
• Providing false information during registration or the KYC verification process;
• Multiple accounts linked to the same user;
• Request by the relevant authority or court order;
• Account inactivity for more than 12 consecutive months.

In cases of closure due to a Terms violation, 912bet reserves the right to hold balances for up to 90 days to complete an internal investigation. If no irregularity is found, the available net balance will be returned to the user.

A 912bet makes every reasonable effort to keep the platform available 24 hours a day, 7 days a week, but does not guarantee uninterrupted availability. Scheduled maintenance is communicated in advance whenever possible.

912bet is not liable for losses arising from:

• Internet connection failures on the user's end;
• Betting decisions made by the user themselves;
• Third-party information used by the user as the basis for placing bets;
• Withdrawal delays caused by external financial institutions;
• Unauthorized account access resulting from the user's failure to safeguard their credentials.

The maximum liability of the 912bet under any circumstances is limited to the balance available in the user's account at the time of the incident, except in cases of proven willful misconduct or gross negligence by the platform.

A 912bet may update these Terms and Conditions at any time, whether due to legal requirements, operational changes, or service improvements. All updates are published on this page along with the corresponding effective date.

For significant changes that affect user rights, the 912bet will send a notification to the registered email address at least 7 days before the new rules take effect, except in cases where urgent changes are required by law or regulation within a shorter timeframe.

Continued use of the platform after the effective date of any changes constitutes tacit acceptance of the revised Terms. Users who disagree with the changes must close their account before the new rules take effect.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil, including the Brazilian Civil Code, the Consumer Protection Code (Law No. 8,078/1990), the General Data Protection Law (Law No. 13,709/2018), and other regulations applicable to the online betting and entertainment sector.

For dispute resolution between 912bet and its users, the courts of the user's place of residence shall have jurisdiction, as provided by Article 101, Item I, of the Brazilian Consumer Protection Code.

Before taking any legal action, the 912bet encourages users to reach out through our Portuguese-language support, available 24 hours a day, to find an amicable resolution. Our support team has the authority to resolve the vast majority of situations quickly and directly.